Are you a driven and experienced sales professional passionate about life sciences? 

We seek a Scientific Business Development Manager (BDM) to join our rapidly growing life science reagents company. As a key commercial team member, you will play a pivotal role in building a global life science brand and contributing to scientific research worldwide.

About the Company:

Our client is a leader in providing innovative assay kits, antibodies, and assays to scientists across the globe. They are on a mission to make scientists smile by offering exceptional products and interactions with their scientific team. Their reagent technologies are making a significant impact on research from Boston to Beijing, with products cited in over 140 publications.

In this role you will:

• Achieve monthly sales targets for both existing business and new growth as part of the company's strategy.
• Identify, develop, and close sales by proactively prospecting and engaging with potential customers.
• Provide accurate weekly, monthly, and quarterly sales forecasts, while maintaining and updating the Customer Relationship Management (CRM) system.
• Collaborate with the senior management team to implement future company sales strategies.
• Promote and sell the full product portfolio in alignment with the company's strategic objectives.
• Actively manage leads through the sales process using various communication channels, including email and phone calls.
• Develop and maintain relationships with key customers.
• Serve as an expert resource for the successful implementation of sales and marketing strategies.
• Proactively prospect for new leads using in-house digital tools.
• Oversee digital outreach processes, ensuring the CRM is up to date.
• Adhere to Key Performance Indicators (KPIs) to gauge and improve performance.
• Stay current with technical knowledge through courses and in-house product training.
• Follow company procedures and policies.

We are looking for people who have:

• BSc/MSc or PhD in Science (knowledge of Immunology, Cell or Molecular Biology would be an advantage).
• Excellent track record in new account generation and exceeding sales targets.
• Previous experience in business development.
• Strong customer service orientation and exceptional communication skills.
• Ability to thrive in a fast-paced SME environment, with a problem-solving mindset.
• A positive attitude towards the company and the marketplace.
• Experience working in the life science market.
• 1+ years of sales experience.
• Must be based in the London, Cambridge or Oxford area or commutable distance of the Golden Triangle.

Benefits: 

• Up to £55,000 basic salary (dependent on experience)
• Uncapped commission (paid quarterly)
• Car allowance
• Pension
• Private healthcare
• 25 days holiday plus bank holidays 

If you are passionate about sales, have a deep understanding of the life science market, and are ready to take on a senior role in a dynamic company, we want to hear from you! Join a company at the forefront of reagent technologies and scientific innovation, where your work contributes to the discovery of future therapies.

Are you ready to embark on a rewarding journey with a global leader in scientific solutions?

We are seeking a Customer Care Representative who will respond to customer service inquiries related to company products, features, and services.

In this role, you will research, document, and communicate recurring technical issues, escalating unresolved matters to the Technical Support team as needed. You will also facilitate and coordinate Returned Material Authorizations (RMA) when necessary.

In this role you will:

• Respond to customer inquiries with professionalism and expertise.
• Document and communicate technical issues effectively.
• Collaborate with the Technical Support team to resolve complex issues.
• Facilitate and coordinate RMA requests.
• Ensure accurate documentation of customer requirements.
• Provide order entry and order management support.
• Schedule orders and service dates, and create invoices.

We are looking for people who have:

• Minimum Bac+2/3 education level.
• 5+ years of experience in Sales Administration or Customer Relations.
• Interest in the scientific field.
• Excellent interpersonal skills, active listening, attention to detail, and organisational abilities.
• Proficiency in IT and English (written and spoken).
• Familiarity with office IT tools (Microsoft Office, ERP / SAP experience is a plus).
• Must be based near Marcy (France).

**Junior profile accepted.**

Benefits:

Salary starting from: €32,800 annually

37,5 weekly hours

About the Company

The company is a leading global provider of technology and service solutions that empower our customers to measure, quantify, detect, and report in ways that enhance the quality, safety, and satisfaction of their products. Their commitment to excellence and innovation makes them a dynamic and forward-thinking company.

If you are looking for a multi-faceted role in a dynamic environment, this is your next challenge.

Are you ready to join a reputable leader in scientific solutions, backed by a global service network and distribution centres? 

We seek a dedicated On-Site Customer Support Engineer. This is an excellent opportunity to work closely with commercial, government, academic, and healthcare customers while delivering a broad portfolio of analytical solutions and services.

How you will make an Impact:

As a On-Site Customer Support Engineer, you will play a critical role in the company’s after-sales service strategy. Working closely with your manager and colleagues, you will be responsible for optimising customer visits while adhering to company guidelines. Your objective will be to ensure the company’s presence at client site, contribute to revenue growth, and enhance the reputation in the field.

In this role you will:

• Maintain, qualify, and troubleshoot laboratory instruments in accordance with contractual commitments.

• Provide guidance and training to users as needed.

• Establish regular communication with clients.

• Follow existing intervention procedures and contribute to the development of new ones.

• Actively contribute to customer satisfaction and the success of service contracts.

• Generate regular activity reports using provided tools.

• Ensure a safe and organised workplace and maintain files in order.

• Adhere to safety instructions and report anomalies related to environment and safety.

• Uphold all quality system procedures and actively contribute to their improvement.

• Collaborate with the quality department to monitor and maintain the quality system within your department.

We are looking for people who have:

• A degree in chemistry, biology, physics, or electronics.

• Experience and/or knowledge of laboratory techniques, including but not limited to HPLC, UPLC, GC, Mass Spectrometry.

• Previous service engineering experience in a medical, pharmaceutical, or hospital environment would be advantageous.  

• Proficiency in computer applications (Word, Excel, PowerPoint, Internet, etc.).

• Autonomous, well-organised, rigorous, with excellent communication skills and a strong team spirit.

• Strong interpersonal skills and a professional level of English.

• Ability to multitask and a desire to learn and explore new techniques and products.

• Must be based in the Paris region. 

Benefits: 

• Base Pay Range: 50,000 - 55,000 EUR.
• 17% of incentive.
• Company vehicle provided.
• 25 vacation days.
• 14 days of rest days.

If you are a qualified and dedicated individual with a passion for science and customer support, we encourage you to apply for this exciting opportunity. Join our team and be part of our mission to innovate for a healthier world.

Are you looking for an opportunity to join a fantastic company?

We are delighted to announce an expansion in the field based technical sales teams to accommodate a number of exciting new product lines, for an international market leader in innovative Microbiology diagnostics and instrumentation. 

The Company: 

An international company founded in 1974, specialising in manufacturing and distributing laboratory equipment worldwide for use in microbiology and immunodiagnostics.

Having played a key role in the supply of diagnostic tests, kits, reagents, and equipment for SARS-CoV-2 testing across the UK during the pandemic, including the development of the first UK specific variant testing kit, this company now offers one of the most comprehensive ranges at RT-PCR kits available and a huge variety of other kits and services. 

The Opportunity: 

In this role you will report to the UK Sales Manager and work closely with the team on all aspects of business development. 

The position will be responsible for the development and performance of sales activities in the Territory (Manchester, Liverpool, Leeds, York, Sheffield, Birmingham, Nottingham, Derby, Leicester), introduce new products, maintain current business and seek new business opportunities.

In this role you will:

• Responsible for the performance and development of business in the assigned sales territory
• Achieving sales targets set by the Field Sales Manager
• Assist in the development and implementation of marketing plans as needed  
• Provide timely and accurate competitive pricing on product competitors
• Create and conduct presentations for customer presentations
• Set examples, and lead by example, for the sales team in areas of personal character, commitment, organisational and selling skills, and work habits
•  Attend regular training with the sales team to build confidence in the promotion of the products
• Attend appropriate sales exhibitions in the UK on all sales territories. 

We are looking for people who have:

• Scientific background with laboratory experience, degree qualification in Microbiology 
• Experience working in a laboratory environment with hands-on technical skills in clinical microbiology – desirable but not essential
• Previous IVD sales experience is highly desirable and you must be able to demonstrate a successful track record in this field
• The ability to manage multiple projects and customer relationships simultaneously
• Excellent communication, analytical and organisational skills
• Highly self-motivated and must have demonstrated ability to work effectively in a collaborative team environment

Benefits: 

• £45,000 - £50,000 basic salary (dependent on experience)
• £15k bonus
• company car
• pension (5%) 
• 25 days holiday plus bank holidays.

The company will invest in you and your ability to learn, pushing you to grow and expand in the role and the company.

If you are looking to join an exciting and innovative team and company, we would like to talk to you, or even if you have a friend or colleague of that mindset. 

Key Account Manager - Oxford

Join a Global Leader in Digital Imaging and Precision Optics!

Are you seeking an exciting opportunity to work with a world leader in digital imaging, precision optics, and instrument technology? Our company is renowned for setting new standards in product design and performance. We are currently looking for a dynamic Key Account Manager to join our team, focused on driving territory sales through instrument (microscopy) sales, building strong customer relationships, and delivering exceptional service.

Position Details:

• Job Title: Key Account Manager
• Location: Field-based
• Salary: Up to £35,000 basic + subsistence (£1,260) and car allowances (£7,700)
• Commission: On-target commission of £10,000 - £20,000 per annum

Responsibilities:

• Achieve sales targets and net sales budgets, maximising sales performance
• Conduct instrument (microscopy) demonstrations to support sales efforts
• Develop and execute territory and customer sales strategies
• Cultivate and maintain long-term customer relationships, ensuring successful solution delivery and issue resolution
• Manage existing accounts while developing new business and growth strategies
• Maintain accurate opportunities within the CRM system
• Generate precise quotations and manage pricing approvals

Qualifications and Experience:

• MSc or PhD in Biosciences/Biophysics or a related subject
• Strong understanding of the laboratory environment, microscopy industry, and live-cell imaging biological applications
• Minimum 1-2 years of experience working with advanced light microscopy systems (e.g., confocal, super-resolution, high content, multiphoton)
• Familiarity with the UK science capital equipment market
• Proven ability to meet sales targets and deliver outstanding customer service
• Must live in Oxford

Benefits:

• Employee assistance program
• Product discounts
• Pension contribution (10%)
• Life assurance and income protection insurance
• Private health care
• Dental scheme
• 27 days of holiday

If you are passionate about cutting-edge technology, enjoy building customer relationships, and are motivated to achieve sales targets, we would love to hear from you. Join our team and contribute to our mission of delivering innovative solutions to the global scientific community.

Are you seeking a role that will give you development and opportunity in a global company?

An exciting opportunity has arisen for a Communications Manager to be part of this fast-growing, successful global leader in IVF and reproductive genetics based in Falmouth, Cornwall.

How you will make an Impact:

You will be responsible for developing and implementing a strategic communication plan for genomic services, enhancing the company's reputation as an industry leader.

In this role, you will:

• Project manage the planning, development and implementation of promotional campaigns.

• Ensure campaigns are delivered on time and meet KPIs.

• Identify opportunities and develop assets such as podcasts, webinars, case studies, film scripts, blog content, digital content.

• Project manage and drive legal/regulatory/scientific review process for Genomics materials.

• In collaboration with the Professional Education Team and internal/external stakeholders, project manage and help to drive worldwide scientific and educational events. 

• Promote and capitalise the scientific activities of the Genomics Scientific Team including the coordination of the design of scientific posters, abstracts, and promotion of scientific content.

• Review scientific and educational events and create content in collaboration with Professional Education, Marketing and other departments.

• Work closely, when appropriate, with patient advocacy groups to help coordinate partnership and manage sponsorship opportunities.

• Independently monitor industry and competitor publications globally, providing input into the direction of the marketing calendar and content strategy.

• Edit, repurpose and regionalize existing content for new audiences and distribution channels.

• Work and coordinate stakeholders from multiple internal departments and external KOLs / customers.

We are looking for people who have:

• Science degree or equivalent knowledge gained through work experience.

• Hands-on experience from a similar position in an international company.

• Ability to translate scientific information for a range of audiences.

• Experience in substantiating scientific claims using peer reviewed studies.

• Background in marketing & project management.

• Highly organised multi-tasker who is systematic and methodical.

• Strong time management skills and attention to detail.

• Excellent verbal and written communication skills and ability to present.

• Strong IT Skills, Microsoft Office, including advanced Word and PowerPoint and Excel essential.

• Ability to work in a fast-paced environment, consistently meeting deadlines.

• Digital and social media experience.

• MUST be based within a commutable distance of Falmouth, Cornwall. 

Benefits: 

• £40,000 - £45,000 per annum (dependent on experience).

• Pension.

• BUPA Healthcare.

• 25 days holiday plus bank holidays.

• Hybrid working.

Are you looking to be part of a team that's constantly pushing the boundaries of innovation? You'll have the opportunity to collaborate with skilled professionals in an inclusive atmosphere that values diverse perspectives and experiences, while offering endless avenues for personal and professional growth. 

Join us today!